Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
6.6
Location
8.6
Service
8.4
Dining
5.0
Guest reviews
7.4/10
based on 5 reviews
4/5
based on 19 reviews
7.3
7.3/10 based on 293 reviews
#37 of 57 Speciality lodging in Puerto Rico based on Tripadvisor
Michael
United Kingdom,
December
2024
8.2/10
The hotel offers a stunning view of Puerto Rico beach and harbor, and the service from the staff is incredible. While the location is great, the rooms are quite dated and could use some renovations. It’s a decent place for a short getaway, but the condition of the rooms isn't ideal.
Rooms
6.0
The rooms had a stunning view of Puerto Rico beach and harbor, but they were quite dated and needed some work.
Service
9.0
The staff were super friendly and helpful. I felt well taken care of during my stay.
Location
10.0
The location was perfect, allowing easy access to the beach, restaurants, and shopping centers.
Dining
Facilities
7.0
The facilities were adequate for a short break, and I enjoyed spending time around the pool.
Agnes
United Kingdom,
October
2024
6.8/10
I had a pleasant stay at the hotel with clean and comfortable rooms, although they felt a bit dated. The location was quite good, with easy access to the beach and some lovely restaurants. The service was friendly and accommodating, which made my experience enjoyable. However, I noticed that the dining options were limited and could use some improvement. Overall, it was a decent value for money, but I've seen better.
Rooms
7.0
The rooms were simple, bright, and clean, but a little worn down, which is common in many places in Puerto Rico.
Service
8.0
The staff was really attentive and helped me with my requests, making my stay more enjoyable.
Location
8.0
The hotel was in a good location, albeit up a hill, but it was clean and put me close to the beach, restaurants, and shopping centers.
Dining
5.0
Dining options were quite limited, which was a bit disappointing during my stay.
Facilities
6.0
The facilities were adequate but not particularly remarkable.
Logan
United Kingdom,
September
2024
7.8/10
I had a mixed experience at the hotel. The location is excellent, providing easy access to everything I needed for a great holiday. The rooms were decent, but I was a bit concerned as mine faced a brick wall and lacked privacy. The staff was friendly and accommodating, though. Overall, it felt like a good value, but some improvements could be made.
Rooms
6.0
The rooms were decent, but unfortunately, mine faced a brick wall, which wasn't ideal.
Service
8.0
The staff was very friendly and tried their best to accommodate my needs.
Location
10.0
The location is excellent, close to everything I needed for my holiday.
Dining
Facilities
7.0
The pool area was nice, but there were some concerns about the safety near the kids' area.
Rosie
United Kingdom,
September
2024
8.0/10
The hotel has a good location in Puerto Rico, close to beautiful spots, and the rooms are clean, although my view wasn’t the best. The staff were friendly and tried to help, but the apartment I got overlooked a brick wall. It worked for a short stay but wasn’t ideal. Overall, it’s a comfortable and tidy option for those looking for a convenient place to stay.
Rooms
7.0
The rooms were very clean and tidy, but mine had a view of a brick wall, which was disappointing.
Service
8.0
The staff were super friendly and quite helpful, especially when I raised my concerns.
Location
9.0
The hotel is set up a hill, which gives a nice perspective, and it's close to lovely places like Mogan and multiple amenities.
Dining
Facilities
8.0
Facilities were decent and well-kept, making it a comfortable stay overall.
Parker
United Kingdom,
August
2024
7.0/10
I had a pleasant stay overall, with the rooms being simple, bright, and very clean, though a bit worn. The staff was super friendly and attentive, which made our experience even better. However, the location had its challenges due to being up a hill, and there were some cleanliness issues that could improve. It felt like families have a great spot here, and the view from the room was stunning, but watch out for any maintenance details around.
Rooms
7.0
The rooms were bright and clean with a stunning view of Puerto Rico beach, but they felt a bit worn.
Service
9.0
The staff was really attentive and super friendly; they helped me whenever I contacted them.
Location
6.0
The hotel was located up a hill, which was a bit inconvenient, but it did offer a great view overall.
Dining
Facilities
5.0
The overall facilities were decent, but I noticed some maintenance issues like a dead cockroach that lingered.